Privacy Policy

FIRST EMPIRE PROPERTIES

1. Introduction

FIRST EMPIRE PROPERTIES ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through this website. This Privacy Policy explains how we collect, use, and protect information submitted by homeowners and visitors who use our site to request a cash offer or otherwise contact us about real estate investment services.

2. Information We Collect

When you visit our website or submit your information to receive a cash offer for your property, we may collect personal information that you voluntarily provide to us, including:

  • Name
  • Phone number
  • Email address
  • Property address
  • Any additional information you choose to submit through our contact or inquiry forms (such as property details, preferred contact times, or other comments).

We may also automatically collect certain technical information about your visit, such as your IP address, browser type, and referring pages, to help us improve our website and services. This technical information is generally not used to personally identify you.

3. How We Use Information

We use the information we collect from you to operate our real estate investment business and to provide you with the services you request. This includes using your information to:

  • Contact homeowners about their property inquiry.
  • Evaluate properties and provide cash offers.
  • Schedule and confirm appointments or property visits.
  • Send service-related updates and communications.
  • Send marketing and promotional messages, only if you have provided the appropriate consent.

We may also use aggregated or de-identified information for analytical purposes, such as understanding website usage patterns and improving our marketing and services.

4. SMS and Messaging Disclosure

By providing your phone number and submitting the form, you consent to receive text messages from FIRST EMPIRE PROPERTIES regarding your property inquiry, appointment reminders, and promotional offers. Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.

5. Information Sharing

FIRST EMPIRE PROPERTIES does not sell or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • With trusted service providers and contractors who assist us in operating our business, such as marketing platforms, customer relationship tools, or appointment scheduling services, and only to the extent necessary for them to perform services on our behalf.
  • When required to comply with applicable laws, regulations, legal processes, or government requests.
  • To protect our rights, property, or safety, or the rights, property, or safety of our clients or others.
  • In connection with a merger, acquisition, or sale of all or a portion of our business or assets, subject to appropriate confidentiality protections.

6. Data Security

We use reasonable physical, technical, and administrative measures to help protect the personal information we collect and maintain. While we strive to safeguard your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to use caution when submitting information online and to contact us if you have any concerns about the security of your information.

7. Your Rights and Choices

You have the right to request access to the personal information we hold about you, to ask that it be updated or corrected if it is inaccurate or incomplete, and to request that we delete your information, subject to any legal or contractual obligations we may have to retain certain data.

If you no longer wish to receive marketing or promotional messages from us, you may opt out at any time by following the unsubscribe instructions included in our communications or by contacting us directly. For SMS messages, you can reply STOP to unsubscribe or HELP for assistance, as described above.

8. Contact Information

If you have any questions about this Privacy Policy, our privacy practices, or if you would like to request access to, update, or delete your personal information, please contact us at:

FIRST EMPIRE PROPERTIES
Customer Support
Email: [email protected]
Phone: (760) 996-0086

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable laws. When we make changes, we will revise the "Effective date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.